Cancellation & Refund Policy
What happens if you cancel, or if we have to — and how refunds work.
We plan each trip around a small group, so cancellations affect everyone. This policy sets out what happens if you need to cancel, and what we do if we have to. It sits alongside our Terms & Conditions.
If you cancel
You pay when you book, through Movemint, our booking platform: the full price at once, or split into instalments with Klarna at checkout. Let us know as soon as you can if you need to cancel. What we can refund depends on when:
- More than 60 days before departure: we refund what you paid, less Movemint’s booking fee. Changing your mind in this window costs you only that fee.
- Within 60 days of departure: your payment is not refundable. By that point the rooms, transfers and support vehicle are booked and paid for on your behalf, and your seat has been held out of a group of eight to twelve.
If you book within 60 days of departure, there is no refundable window: the booking is non-refundable from the moment you pay. The trip page says so beside the Reserve button, so you know before you pay, never after.
If you split the payment with Klarna, the same rules apply to the full price of the trip, not just the instalments paid so far. Cancel more than 60 days out and we refund what you’ve paid, less Movemint’s booking fee, and the rest of the plan is cancelled. Inside 60 days the full price is non-refundable, so any instalments still to come remain due to Klarna.
The 60 days count back from your departure’s first day. We confirm the exact date in writing when you book, so you always know which side of it you are on.
If we cancel
If we cancel a departure — for reasons on our side, or events beyond anyone’s control that make the trip unsafe to run — you’ll be offered a full refund of the money you’ve paid us, or a transfer to another departure, whichever you prefer.
Travel insurance
This is exactly why we require travel insurance that covers trip cancellation — and it matters most inside 60 days of departure, because from that point insurance is the only thing standing between you and the cost of the trip. A good policy protects the money you’ve committed if your plans change for reasons a refund won’t cover: illness, a missed connection, a family emergency. Please have it in place when you book.
How to cancel
To cancel, email us at hi@seeyoutomorrow.cc. We’ll confirm in writing and refund anything due through Movemint to your original payment method. If you paid with Klarna, the refund goes back through Klarna, which adjusts or closes your instalment plan.